Acer Chromebook Not Charging? Follow These Easy Steps to Fix It Now!
What To Know
- Plug the charger into a different outlet to rule out a faulty power source.
- If your Chromebook has a removable battery, carefully remove it and inspect it for any signs of damage or swelling.
- Also, try using a different charger to determine if the issue lies with the charger or the Chromebook.
A non-charging Chromebook can be a major inconvenience, disrupting your work, studies, or entertainment. If you’re facing this issue with your Acer Chromebook, don’t panic. This comprehensive guide will walk you through a series of troubleshooting steps to help you identify and resolve the problem.
Inspect the Power Cord and Adapter
Check for Physical Damage
Inspect the power cord and adapter for any visible signs of damage, such as cuts, fraying, or exposed wires. If you find any damage, replace the affected component immediately.
Test with a Different Outlet
Plug the charger into a different outlet to rule out a faulty power source. If the Chromebook starts charging, the previous outlet may be the culprit.
Use a Different Charger
If you have another compatible charger, try using it to charge your Chromebook. This will help determine if the issue lies with the charger or the Chromebook itself.
Inspect the Charging Port
Check for Debris
Gently inspect the charging port on the Chromebook for any debris or dust accumulation. Use a toothpick or compressed air to remove any obstructions.
Inspect for Damage
Examine the charging port for any signs of damage, such as bent or broken pins. If you notice any damage, contact Acer support for repairs.
Reset the Chromebook (Powerwash)
Backup Your Data
Before performing a Powerwash, ensure you have backed up all your important data, as this process will erase all local files.
Powerwash the Chromebook
Turn off the Chromebook and press the following keys simultaneously: Esc + Refresh + Power. Release the Power key when the Chromebook turns on, but continue holding Esc and Refresh. When the Powerwash screen appears, follow the on-screen instructions to reset the device.
Update the Chromebook
Check for Updates
Connect your Chromebook to a Wi-Fi network and check for system updates. Go to Settings > About Chrome OS > Check for Updates. If any updates are available, install them and restart the Chromebook.
Update the BIOS
In some cases, an outdated BIOS can interfere with charging. Contact Acer support to inquire about the latest BIOS update for your Chromebook model.
Check the Battery
Remove the Battery (if Removable)
If your Chromebook has a removable battery, carefully remove it and inspect it for any signs of damage or swelling. If the battery appears damaged, replace it with a new one.
Run Battery Diagnostics
Use the Chrome OS Diagnostics tool to check the health of your battery. Go to Settings > About Chrome OS > Diagnostics. Under “Battery,” click “Run Tests” to start the diagnostics.
Contact Acer Support
If you have tried all the above troubleshooting steps and your Chromebook is still not charging, it’s recommended to contact Acer support. They can provide further assistance, diagnose the problem, and arrange for repairs if necessary.
Frequently Asked Questions
Q: Why is my Acer Chromebook not charging when plugged in?
A: The issue could be with the power cord, adapter, charging port, battery, or a software glitch. Refer to the troubleshooting steps in this guide to identify and resolve the problem.
Q: How do I know if my Acer Chromebook charger is broken?
A: Inspect the charger for physical damage, such as cuts or fraying. Also, try using a different charger to determine if the issue lies with the charger or the Chromebook.
Q: How do I reset my Acer Chromebook to fix charging issues?
A: Perform a Powerwash by pressing Esc + Refresh + Power when turning on the Chromebook. This will erase all local files, so ensure you have backed up your data beforehand.
