Privacy Policy

1. What We Collect

When you place an order or contact us, we collect the minimum information needed to fulfill your request:

• Contact details — name, email address, and optionally a Telegram or WhatsApp handle.
• Order details — the packages you purchase, delivery preferences and order notes.
• Technical data — standard server logs such as IP address, browser type and pages visited.

We never store full payment card numbers on our servers; card transactions are processed by PCI-compliant payment providers.

2. How We Use Your Information

• Fulfilling and delivering your orders
• Providing support, replacements and refunds
• Sending order confirmations and delivery notifications
• Improving our website, catalog and fulfillment speed

3. What We Never Do

• We do not sell, rent or trade your personal information to third parties.
• We do not send marketing emails without your consent.
• We do not retain account credentials after delivery is confirmed complete.

4. Data Retention

Order records are retained for up to 24 months for warranty, accounting and legal purposes, after which they are securely deleted. Support conversations are retained for up to 12 months.

5. Cookies

We use only essential cookies required for site functionality. We do not use third-party advertising trackers.

6. Security

All traffic is encrypted via HTTPS/TLS. Access to order data is restricted to fulfillment staff who need it to process your order.

7. Your Rights

You may request a copy, correction or deletion of your personal data at any time by emailing Techdigitalpro08@gmail.com. We action verified requests within 72 hours.