Buyer & Seller Rules

Buyer Policy

24-hour protection: Buyers must open a complaint within 24 hours of successful delivery. For undelivered manual orders, report within 24 hours of payment, including the 2-hour delivery guarantee. Claims submitted on time remain under review after the deadline. Statutory rights and fraud exceptions still apply.

1. Register using accurate details and protect your login credentials.
2. Read each listing, quantity, description, available stock and delivery terms carefully.
3. Use the official store deposit page. New deposits use only USDT on BEP20 (BNB Smart Chain).
4. Your deposit is credited only after an admin independently verifies the blockchain TXID and amount. Never treat a submitted TXID as automatic approval.
5. Checkout uses the available, verified buyer-wallet balance at unit price × quantity.
6. Find auto-delivered items or manual delivery in My Orders; never share purchased secrets publicly.
7. If an order is missing, incorrect or misdescribed, use Order Chat and open a dispute while the settlement is held.
8. Refund approval credits the buyer's in-store wallet. It does not reverse the original blockchain transaction.
9. Do not request off-platform payments, misuse the dispute system or attempt fraudulent chargebacks.

Seller Policy

Manual listings: Seller supplies purchased units via private order chat within 2 hours of paid checkout. Automatic listings: verified wallet checkout instantly reserves and delivers exactly the paid number of encrypted private units.

Duplicate digital units: A seller must never re-sell the same individual unit. Proven duplicate delivery can lead to suspension or permanent ban after admin evidence review and an opportunity to respond.

Three proven complaints: Three separately verified product-failure complaints for the same order trigger full-order refund review against held seller proceeds. Claims are never treated as proven without documented admin review.

1. Sell only lawful digital products you own or are explicitly authorized to distribute. Do not list stolen, hacked or unlawfully acquired accounts or data.
2. Complete free seller registration and wait for admin approval.
3. Give a truthful title, category, price, stock quantity, expected delivery and product description.
4. Never include buyer passwords or digital stock secrets in public product descriptions.
5. New products require admin review before publication.
6. For automatic delivery, upload one unique private digital unit per line. For manual delivery, provide exactly the purchased quantity through authorized delivery tools.
7. Never share personal contact information, invite a buyer to Telegram/WhatsApp or request payment to your own address outside the store.
8. Seller proceeds remain held under the store's escrow controls until delivery, the hold period and dispute review conditions are satisfied.
9. Cooperate with admin reviews of refund or replacement requests. Refunds cannot be promised without admin review.
10. Repeated policy violations may result in account restrictions, product removal or suspension following admin review.

Payments & Seller Earnings

Seller application fee: FREE ($0). The current platform commission is 5% on successfully paid orders. Seller withdrawals require approved available balance, valid payout instructions and admin processing; a withdrawal request alone is not an on-chain transfer.

Buyer wallet deposits use USDT BEP20 only, to the official receiving address shown at the time of payment. Sending a different network or token can cause irreversible loss.

Disputes & Replacements

Report an incorrect or invalid product promptly. Disputes raised while seller funds are on hold block normal settlement until reviewed. The admin may decide on refund, rejection or a separately reviewed replacement request. Do not assume instant refunds, automatic external payments or an unconditional replacement guarantee.

Seller withdrawal requests are processed within 24 hours after funds become available and verification is complete; unresolved disputes keep those funds on hold. For support contact techdigitalpro08@gmail.com or Telegram @Techdigitalpro10.